The Colony Water Pickup
FAQs
Useful answers for the work conversation.
How do I start an enquiry about a wet floor?
Give the full street address and ZIP, affected rooms and approximate water depth. Explain when you noticed it, whether the source is known and any access restrictions. Describe only what you can observe safely.
Can I book a contractor just by visiting this website?
No. Call to discuss your property and ask the contractor to confirm availability, assessment arrangements and charges. A website visit does not establish an appointment or arrival time.
What is included after the water is picked up?
Ask before authorizing work. Moisture checks, drying equipment, equipment days and return visits may be included or priced separately. Extraction alone does not prove every material is dry.
Should I enter the water to find the source?
Do not enter water where electricity, structural damage or other hazards may be present. Stay in a safe location and explain what you know. Contact the appropriate emergency service or utility for urgent hazards.